10 Top Management Tools for a Successful Practice + High Impact Communication AND Get Found, Get Liked, Get Patients - Making the Most of Social Media

  • Wed, Jan 26, 2022 | 2:00 PM - Wed, Jan 26, 2022 | 9:00 PM

Register for 10 Top Management Tools for a Successful Practice + High Impact Communication AND Get Found, Get Liked, Get Patients - Making the Most of Social Media

January 26, 2022 
Wednesday 2:00pm-9:00pm 
Earn 7 CE CREDITS 
   
$99 for Members                                         
$199 Non-Members
$79 Auxiliaries & Retired Members 
Free for Dental Students & Residents


ABOUT THE PROGRAM: 

   Lois Banta                          Rita Zamora    
           Lois Banta                                                 Rita Zamora


Course Description / Learning Objectives:  10 Top Management Tools for a Successful Practice + High Impact Communication

Designing systems and protocols for a good foundation of production and collections can be quite a challenge.

This seminar is designed to identify strategies and systems to keep your finger in on the pulse of the practice and address day to day concerns before they become major issues.  We will identify the top 10 must have systems that need to be in place to achieve optimal results.

  • Identify key systems for a successful practice
  • Hire and train for great teams
  • Choreographing scheduling and collections for ultimate success
  • Learn key strategies to grow your practice forward
  • Develop effective communication skills to assist patients in making informed decisions
  • Beyond the practice skills…leadership, continuing education

Have you ever felt as though your communication wasn’t effective? In this course you will learn failsafe ways to communicate with patients, office team, and each other. Learn the key do say/don’t say strategies that can result in case acceptance, timely payments, and effective scheduling. You will learn how to:

  • Implement effective communication guidelines for scheduling and reducing open time
  • Discuss financial arrangements
  • Communicate when you collect from patients
  • Discuss treatment plans, case acceptance, etc.
  • Handle objections
  • Manage handoffs from clinical team to administrative team and vice versa
  • Turn patient needs into wants at key communication moments

 

 

Course Description / Learning Objectives: Get Found, Get Liked, Get Patients - Making the Most of Social Media 

Over 40% of potential new patients will never consider your practice unless you provide them with ample opportunity to research you online. This goes far beyond having a traditional website. Discover what top dental practices are doing to be discovered and grow their practice with social media. We’ll also discuss systems and protocols to make social media management easier and more effective. Being social doesn’t have to be a chore!

  • Describe how the patient journey has changed and what this means for your practice.
  • Discuss which strategies and tactics work best for social media today.
  • Discover methods to streamline, better manage, and enhance your social media marketing.
 

SCHEDULE:

  • Welcome & Introduction                                                          2:00       --        2:05 PM
  • Lecture 1: Lois Banta                                                              2:05       --       3:35 PM
  • Q & A / Break                                                                          3:35      --         3:45 PM
  • Lecture 2: Lois Banta                                                             3:45      --         5:15 PM
  • Dinner                                                                                     5:15      --         5:45 PM
  • Lecture 3: Rita Zamora                                                           5:45      --         7:15 PM
  • Q & A / Break                                                                          7:15       --       7:30 PM
  • Lecture 4: Rita Zamora                                                           7:30       --       9:00 PM

ABOUT THE SPEAKERS:

Lois Banta is CEO and Founder of Healthcare Enterprises.  Lois provides her retreats to dental practices, both large and small, across the country and internationally.  And as a highly sought-after speaker on the American Dental Association circuit, The Chicago Dental Society, The Thomas P. Hinman Dental Meeting and other popular venues, Lois' seminars are a must for every member of the dental team. Lois also has written monthly columns for Dental Practice Reports, Doctor Bicuspid and has been a featured writer for the Dental Economics, Australian Dental Journal, Dentistry Today, AGD plus other numerous journals.  Lois’ recently published book and DVD series “Secrets to Practice Success” is getting rave reviews. In 2021 Lois was presented with the Gordon Christensen Lecturer Recognition Award and in 2016 received a Lifetime Achievement Award with American Association of Dental Office Management.

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Rita Zamora is an international speaker and author of the book Get Found, Get Liked, Get Patients - Making the Most of Social Media. She is the founder of Connect90, a customizable social media program helping dentists with content ideas and tools to save time and get better results. A former treatment coordinator, she graduated magna cum laude from the University of Colorado with a bachelor’s degree in business and marketing and has over 20 years’ experience in the business of dentistry. Learn more: Connect90.com and RitaZamora.com

 

Sponsored by:                      

           care credit  


              San Fernando Valley Logo             

      


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You may also simply call us at 818.576.0116 and register over the phone.
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